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SHIPPING FAQs  
&
RETURN POLICY

Please send returns to: 
RSC RETURNS
PO BOX 366, MANSFIELD, AR 72944

SHIPPING FAQs


U.S Shipping Rates

Standard Shipping:

Standard United States shipping rates are dictated by the United States Postal Service. If you desire or if your location necessitates the use of a carrier such as FedEx, UPS, or DHL; the rate will be manually charged and allow an extra 48 hours to ship. These carriers are not regularly scheduled pickups at our facility.  

Express Shipping

Express Shipping:

Express & Priority Mail shipping rates are dictated by the United States Postal Service.

Estimated Delivery Times

Standard Shipping: 

Arrives in 3-5 business days (including Saturday) once scanned by USPS.  Once it leaves our facility and is in the possession of the USPS our capabilities to track a package is the same as the customer and USPS.  We all look at the same tracking number in the same system.  We do not hold ourselves responsible for slow or misdirected packages which result in delays.  We wish we could, but we have zero control once its scanned!  

Express & Priority Mail: 

Arrives in 1-2 business days once scanned by the post office.

Please allow additional time for shipments to Alaska, Hawaii, APO/FPO addresses and U.S. Territories.

Shipping Updates

Package updates and notifications are automatically sent to the email provided with your purchase and this tracking number can be used by the customer at any point to log into the USPS website and find the package and expected delivery date.  

International Shipments - all countries*

International shipping rates and times are dictated by the United States Postal Service.

ONCE A PACKAGE LEAVES THE UNITED STATES AND IS IN POSSESSION OF A FOREIGN POSTAL SERVICE, WE DO NOT ACCEPT RESPONSIBILITY FOR LOST PACKAGES OR EXTREMELY SLOW SERVICE.  ATTEMPTED DELIVERIES THAT ARE SENT BACK DUE TO "NO SHOW" OR "PACKAGES NOT CLAIMED"  ARE NOT SUBJECT TO REFUND.  KNOW YOUR POSTAL SERVICE AND APPROXIMATE TIMES.  INTERNATIONAL SHIPPING IS NEVER REFUNDED.  PRODUCTS ARE REFUNDED ONLY WHEN PERMISSION TO RETURN IS GRANTED.  AGAIN, INTERNATIONAL SHIPPING IS NEVER ELIGIBLE.

*We ship to all countries that the United States Postal Service has access to and with whom they reciprocate.

*Canadian shipping times and rates are similar to United States rates.

Return policy

If your packaged shows delivered or attempted delivery then shipping is not eligible for refund.  Re-shipments are charged an normal USPS rates.  

The customer is responsible for all shipping fees. Including purchasing and returning.*

*Unless it is a special case. 

Skincare

Skin care and body products are eligible for exchange within 5 days of delivery confirmation.  PLEASE TRY A SAMPLER FIRST.  RSC has a generous sampler offering of our SkinCare ranges and it is provided for your convenience and testing.  WE WILL STRICTLY ADHERE TO THE 5 DAY POLICY.  

SAMPLE SAMPLE SAMPLE.

Samplers

SAMPLER SALES ARE FINAL.  THEY CAN NOT BE EXCHANGED OR RETURNED AND SHIPPING IS FINAL. 

Makeup Foundations

Foundations are eligible for exchange with 5 business days of delivery confirmation.  We know that the foundation must be just right and that is why RSC has a generous sampler offering  of all foundations types: Concealer, Creme, Powders, and Blenders.  PLEASE MATCH YOUR SHADE FIRST.  WE WILL ADHERE STRICTLY TO THIS 5 DAY POLICY!    

SAMPLE SAMPLE SAMPLE.

Color Cosmetics

BLUSHES, BRONZERS, EYE LINERS, LIP COLORS, AND GLOSSES - ALL SALES ARE FINAL.  No color shows perfectly through every browser so we cant assume responsibility for these colors.  We do absolutely all we can to show the best possible color match to the original.  

Refund Process and Time-frame

RSC RETURNS allows 5 days from the date of delivery confirmation to our facility to process a return.  Please follow up if you believe the process is not completed.  

IMPORTANTPayPal refunds are deposited direct and show up immediately.  Credit Cards  can take up to 7 days and each bank handles them differently.   However, 3 days seems to be the average.